No. All confirmed orders are final and cannot be canceled under any condition. Please double-check your order before completing the payment.

We only accept returns or exchanges if:

• The item received is damaged or defective, and
• You provide proper unboxing video proof within 24 hours of delivery

No exchanges or returns are accepted for:

• Change of mind
• Size issues
• Sale/discounted products
• Used or tampered items

To qualify, you must send a single, uncut, unedited video of the full unboxing process showing:

• The sealed package
• Shipping label (with your name and address)
• Invoice inside the package
• The defective or damaged item

 Send your proof to: inarajewelsofficial@gmail.com

Must be submitted within 24 hours of delivery

If approved:

• Only the product price will be refunded
• Shipping charges are non-refundable
• If we are at fault (e.g., wrong item sent), we will reimburse shipping up to ₹80

Yes. No refund, return, or exchange will be provided if:

• The order is delayed due to courier/logistics
• The product is rejected at delivery (for prepaid orders)
• The product has been used
• The product has been damaged due to misuse
• The item contains Zirconia stones (these are not covered for damage)

If the order is undelivered due to incorrect or incomplete address:

• We will not be responsible for refund or re-shipping
• If the package is returned to us, only 50% of the amount will be refunded within 15–20 working days

For COD orders with ₹199 advance:

• If the customer refuses or does not accept the delivery, the ₹199 is non-refundable.